Product returns and reclamations


For product returns and reclamations, we will act in accordance with our general terms and conditions. All our products are covered by a 5-year warranty.


By following the guidelines below, we can serve you in the best possible way.


1. Download the product return and reclamation form HERE.

2. Fill in all mandatory fields as accurately as possible.

3. Print the form and include it in the package to be returned. We also recommend that you submit the form in advance by email to

4. Send the package to:


HK Instruments Oy / Product returns

Keihästie 7

40950 Muurame, Finland